COVID-19 Coronavirus Pandemic

Long Melford Parish Council is monitoring the information issued by the relevant authorities to ensure that its response to the COVID-19 coronavirus pandemic remains in line with national guidance and is as effective as possible.

For the latest Government information regarding the Local Covid Alert Level (the COVID-19 tier or lockdown status) and any restrictions applying to the CO10 Babergh area (including Long Melford) please click on the link below.

The NHS Contact Tracing App can be downloaded to compatible smart phones from the NHS webpage at

The Government’s latest general coronavirus guidance can be found on the internet at

For details of the ‘Knock & check on a Neighbour’ scheme, see the leaflet here.

Please note that, in accordance with Government guidance and legislation, the Council has had to take the following action:
Cancelling its physical meetings, and instead conducting them remotely using Zoom videoconferencing.
Not convening the Annual Parish Assembly during 2020. More infomation about this can be found here.

The Council Offices, Cordell Road.
The Council Offices have been closed for the duration of the Tier 4 lockdown, with the staff working from home except for essential access. Post will be collected several times per week.

Melford Country Park, Rodbridge.
The Park remains open to the public. Social distancing requirements apply. The café is providing a takeaway service only.

The Public Toilets, Melford Country Park and Melford Green.
The toilets remain open to the public. Social distancing requirements apply.

Long Melford Cemetery, Melford Green.
The Cemetery remains open to the public. Social distancing requirements apply, together with additional COVID-19 restrictions for people attending a funeral in the Cemetery. Details of those restrictions can be found here.

Please remember that if attending any of the Council’s facilities you must comply with the social distancing requirement to stay at least two metres away from anyone that isn’t from your household. Members of the public who have been diagnosed with or are displaying symptoms of COVID-19, or who live with someone who has been diagnosed with or are displaying coronavirus symptoms, or who are otherwise self-isolating for any reason must not enter the Council’s facilities. Detailed guidance from the NHS regarding self-isolation can be found here.

During the coronavirus crisis the Parish Council’s overriding focus will be the protection of the local community. The Council has liaised with various organisations to determine how people affected by the coronavirus, especially the vulnerable, might best be supported.

If you are in a lower risk group (under 70 years of age and healthy), as well as taking the usual precautions we encourage you to look out for your immediate neighbours, especially those who are elderly or vulnerable. This may involve phoning periodically, or helping with shopping, prescriptions, walking dogs, putting out bins and so on.

If you are in the higher risk group (over 70 years of age or with underlying health issues), it’s possible that you will need to self-isolate for several weeks. If for any reason you cannot get adequate support from family, friends or neighbours, the organisations listed below can offer additional support, or put you in contact with someone who can. Local radio may also be an important way to keep connected and to receive information.

Remember the basic advice to avoid contracting coronavirus: WASH HANDS, COVER FACE, MAKE SPACE.

If you need help with shopping, prescriptions, lifts to essential appointments or other support please consider contacting one of the following:
Volunteers Co-Ordinator – Lee Phillips                07851 959389
Long Melford Good Neighbours Scheme               07504 249179
GoStart Community Transport                                 01787 242116
* For anyone wanting to volunteer, please contact Lee Phillips, Tel. 07851 959389 or Cllr John Nunn, Tel. 07792 357039

The following are able to help with shopping requests:
Budgens – will deliver locally                                    01787 377766
Willow Tree Farm Shop – will deliver locally      01787 280341
Long Melford Co-Op – will pack for collection    01787 379821
(Deliveries from the Co-Op can be arranged via GoStart Community Transport, Tel. 01787 242116)

The following organisations are also available to help:
Holy Trinity Church – Rev’d. Matthew Lawson   01787 310845
United Reformed Church – Ronia Deeks                01787 375643
Primary School (school times only)                         01787 379929
Neighbourhood Watch – Stuart Finch                    07967 472488
Babergh District Council – Cllr John Nunn            07792 357039
Suffolk County Council – Cllr Richard Kemp        07545 423812
Home But Not Alone Scheme                                     0800 876 6926
National Domestic Violence Helpline                      0808 200 0247
First Response Mental Health Help Helpline        0808 196 3494

Food donations:
Donations of food can be made at The Swan Deli, Hall Street. If you know of anyone who might benefit from some food essentials, or who wishes to make a food donation, please contact Cllr Lisa Tipper, Tel. 07867 514975

If you become unwell, the current advice is to self-isolate for at least 10 days from the onset of symptoms.

Some people who contract COVID-19 are asymtomatic – that is to say they don’t experience any symptoms and will be unaware that they are infected unless they are tested. They can still infect others, however, with potentially serious consequences for those to whom they pass the virus.

Most people contracting COVID-19 will experience mild to severe symptoms. Older adults and people who have severe underlying health problems like heart disease, lung disease or diabetes seem to be at higher risk of developing more serious complications due to coronavirus illness. Symptoms may appear 2 to 14 days after exposure to the virus. The most commonly reported symptoms are:
● A high temperature (more than 37.8C / 100F), and/or
● A new continuous cough, and/or
● A new loss of smell or taste, and/or
● Tiredness or fatigue

Other common symptoms include:
A headache, shortness of breath, difficulty breathing, chest pain, aches and pains, diarrhoea or vomiting, a sore throat, a skin rash, discolouration of the fingers or toes, abdominal cramps, conjunctivitis.

It has been reported that a very small number of children have also been affected by an inflammatory disease linked to coronavirus, which in some cases can can cause serious complications requiring intensive care. The symptoms resemble Kawasaki Disease, including a high fever, rash, red eyes, swelling and general pain.

NHS Coronavirus advice
Suffolk County Council: Home But Not Alone Scheme
Coronavirus support for people with dementia
Coronavirus support for people with cancer
Suffolk Mind – Resources for children, parents and carers
OneLife Suffolk – Helping local people live healthier lives
Sudbury & District Citizens Advice
National Domestic Abuse Helpline
Coronavirus advice from Which?
Suffolk County Council: Trading Standards – Coronavirus scams & non-compliant businesses
Suffolk Police