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Privacy Policy

Last updated: October 2025

Long Melford Parish Council (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website:
https://www.longmelford-pc.gov.uk

1. Who We Are

Long Melford Parish Council is the local government authority for the civil parish of Long Melford, Suffolk, United Kingdom. We are a Data Controller under the UK General Data Protection Regulation (UK GDPR).

  • Address: Long Melford Parish Council, The Parish Offices, Cordell Road, Long Melford, Suffolk CO10 9EH
  • Email: clerk@longmelford-pc.gov.uk
  • Telephone: 01787 378084

2. What Information We Collect

  • Contact information — name, address, email, telephone number
  • Correspondence — information you provide when contacting us
  • Website usage data — IP address, browser type, and analytics data (with consent)

3. How We Use Your Information

  • To respond to public enquiries and service requests
  • To manage parish council operations and statutory functions
  • To maintain records required by law
  • To communicate council news, events, and consultations (with consent)
  • To ensure the website operates effectively and securely

4. Lawful Basis for Processing

  • Public task: to carry out official council duties and statutory obligations
  • Consent: where you have provided clear consent for specific purposes
  • Legal obligation: to comply with the law
  • Legitimate interests: for administrative or operational needs

5. How We Store and Protect Your Data

We use appropriate technical and organisational measures to safeguard your personal information. Data is stored securely within the UK or EEA. We do not sell or rent personal data to third parties.

6. Sharing Your Information

We may share limited data with local government bodies, service providers, or regulators where legally required. All third parties are obliged to handle your information securely and only for authorised purposes.

7. Cookies

Our website may use cookies to improve functionality and analyse traffic. You can manage or disable cookies in your browser settings.

8. Your Data Protection Rights

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Commissioner's Office (ICO)

9. Retention of Information

We keep personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer

Long Melford Parish Council

The Parish Offices, Cordell Road, Long Melford, Suffolk CO10 9EH

Email:clerk@longmelford-pc.gov.uk

Telephone: 01787 378084